Businesses are demanding increased agility, self-service and empowerment from their IT organizations. They want the ability to self-provision, self-manage and operate their own systems and services without the delay and the involvement of the IT organization. Many IT organizations re embarking on private clouds and the scope of the capabilities they are looking to provide their users consist of self-service provisioning, power operations (on/off) and console access to newly provisioned systems. This is a very basic set of capabilities and omits many fundamental capabilities that users need and forces them to seek additional tools or go through highly manual processes to get the other functions.

Business users are seeking capabilities far beyond provisioning and power operations. Businesses are seeking to do more than simple self-service – they want autonomy. The more things they can do for themselves, the more productive they can be. These autonomous capabilities they are seeking go beyond initial provisioning and power operations, and include change control, configuration management,monitoring, scaling, profiling and optimization.

ManageIQ solutions provide users with this autonomy, providing change control capabilities including snapshot creation, reversion and management, configuration management with discovery, inventory tracking, drift, comparison and genealogy, performance monitoring with utilization, trending and analytics, horizontal and vertical scaling, and resource optimization of their systems and services. These are among the current set of requirements that customers have told us they need and our solutions are providing these today. More importantly the user autonomy experience is easily extensible and customizable by our customers. Our configurable web-based portal, classification-driven access management and bidirectional control surface together with our automation capabilities enable new capabilities to be created, configured and delegated to the appropriate users.

ManageIQ solutions provide unique capabilities for user autonomy

• Self-service provisioning and lifecycle management of complex multi-tier services as well as simple virtual machines.
• Single-pane of glass management with cloud, location and platform independence.
• Change management including ability to take snapshots, revert to previous versions and snapshot control with management polices governing size, quantity and age.
• Configuration management (agent-free) with discovery, workload analysis, tracking, side-by-side comparison, template-VM genealogy.
• Service and workload scaling with vertical scaling (add/remove hardware) and/or horizontal (add/remove more instances)
• User configurable, customizable dashboards that enable users to see exactly what they want, including status, requests, health, performance, events, usage, etc.
• Quota monitoring including allowed, percent used, as well as requests for extension and exceptions
• Operations at the service and virtual machine level with power, console, guest operations with sequencing for complex service startup and shutdown sequences
• Performance monitoring with utilization, trending, normal operating ranges, analytics
• Extensibility for IT to add new virtual functions, buttons, toolbars, capabilities to expand the user experience and control