EVM provides comprehensive visibility to all of the components supporting virtual desktops. From the user and endpoint device to the session broker, the virtual infrastructure and into the VM.

EVM features for Virtual Desktop operations and support teams include:

• End-to-end correlation of users, VMs and infrastructure components for rapid problem determination.
• Identification of critical VM settings that affect performance, reliability, and security.
• Proactive resource management through identification of over-allocation (waste) as well as near-capacity VMs to avoid unplanned outages.
• Enhanced security and identity management activities by correlating VMs against Active Directory users to ensure VMs are retired appropriately.Usage tracking and chargeback by user, department, cost center, line of business or other classifications.
• Tracks VM genealogy, baselining, and performs ad hoc comparisons.

When there are operational issues with virtual desktops, the problem determination process can involve many tools, have multiple steps and potentially take a long time to determine the root cause and resolve the problem. When the root cause is the result of incorrect settings or software versions, determining other systems that have the same exposure can be very challenging.

Rich dashboard and reporting capabilities include:

• User access patterns, endpoint device, broker, and connect time
• Performance information including utilization, free space, and bottlenecks.
• VM Guest configurations including software, settings, accounts, and patches.
• User information from Active Directory
• Session broker information including vendor, address, farm, session type, connect time.
• Endpoint device including make, model, and OS levels and configuration settings.
• Cross-reference of applications, patches, desktop settings, VMs and users.