Consulting Services Systems Engineers
ManageIQ, the emerging leader in software and solutions for private cloud enablement, virtual infrastructure management and the management of virtual desktop infrastructures is looking for consulting services systems engineers to join our growing team. As a key member of our field organization you’ll need the unique ability to scope and implement leading edge technology solutions that deliver business value to our customers. Your skill in driving projects through to a successful completion with high levels of customer satisfaction will ensure your success here.
Qualifications:
- Minimum of 5 years of direct experience in a consulting services role.
- A track record of successful implementation projects meeting targets and satisfying customers.
- Good verbal and written communication skills.
- Prefer 3-5 years experience supporting infrastructure/operations management software in enterprise datacenters.
- Hands on experience with virtualization technologies from VMware, Microsoft, NetApp, Citrix, RedHat. VCP preferred
- Systems administration skills with Windows Server and/or Linux
- Integration scripting skills including Ruby, Perl, Powershell, JavaScript.
- Prefer experience with workflow tools, process automation and service catalogs.
- Knowledge of IT process methodologies e.g. ITIL and ITSM
- Strong project management skills
- Ability to coordinate across functional teams to deliver on solution objectives
- Undergraduate degree in either computer science or engineering
Responsibilities:
- Work with account teams to implement and support world class solutions for our customers.
- Collaboration on services proposals, SoW’s and project plans including requirements gathering, architectural and design proposal and delivery.
- Hands on delivery and implementation of technology in customer environments.
- Provide knowledge transfer and solution mentoring to customers
- Liaison with product management and support teams to understand product direction, features and best practices.
- Provide market and product feedback to product management and development teams.
Up to 75% travel required.